Introduction
Tontiin ('we', 'our', or 'us') is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
- Personal Information: Name, phone number, email address
- Financial Information: Mobile money account details, transaction history
- Identity Verification: Government-issued ID numbers when required by law
- Group Information: Savings group memberships and roles
- Device Information: IP address, browser type, mobile device identifiers
Mobile Money Processing
We process payments through licensed mobile money operators in your country of residence. When processing payments:
- Your mobile money account information is encrypted and secured
- We partner with licensed mobile money providers in each country
- Transaction details are stored securely for legal and audit purposes
- We maintain records of all financial transactions as required by law
How We Use Your Information
- To process your financial transactions and manage your tontiin groups
- To verify your identity and prevent fraud
- To communicate with you about your account and group activities
- To improve our services and develop new features
- To comply with legal obligations and regulatory requirements
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- End-to-end encryption for financial transactions
- Secure data storage and regular security audits
- Access controls and authentication measures
- Regular security training for our team
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
- Receive your data in a portable format
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: legal@tontiin.com