Frequently Asked Questions

Find answers to common questions about Tontiin and how it works.

Common Questions

Tontiin is a digital platform that modernizes traditional African rotating savings groups (tontines/njangi). It allows members to manage their savings groups, track contributions, and handle payouts digitally while maintaining the social and cultural aspects of traditional savings groups.

Yes, Tontiin is completely free to use. We believe in making financial tools accessible to everyone. There are no hidden fees or charges for using any of our features.

You can join as many groups as you want. Each group is managed separately with its own privacy settings, and you can have different display names for each group.

Tontiin integrates with various mobile money providers across Africa. You can make contributions and receive payouts directly through your mobile money account. The process is secure, automated, and transparent.

Yes, we take security very seriously. All transactions are encrypted and processed through licensed mobile money providers. We maintain detailed transaction records and implement strict security measures to protect your funds and personal information.

The emergency fund is a safety net feature that groups can opt to use. Members can contribute to this fund, and its use is decided democratically by group members when emergencies arise. All transactions and decisions are transparent and recorded in the system.

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